Value and Belief System

The VCA Credo

We believe our responsibility is to provide the correct Quality Audio/Visual Systems. Equipment and Service to all those who use our product. In meeting their needs, everything we do must be of the highest quality. We must constantly strive to reduce our overhead costs in order to maintain reasonable prices. Customer orders must be serviced promptly and accurately. Our suppliers and distributors must have the opportunity to make a fair profit.

We are responsible to our employees. Everyone must be considered an individual. We must respect each individual's dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate and working conditions clean, orderly and safe. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified.

We must be good citizens - support good works and charities and bear our fair share of taxes. We must encourage civil improvements. We must maintain in good order the property we are privileged to use.

Our final responsibility is to our company and its profitability and growth. It is everyone's responsibility to suggest new ideas. New products must be taken on and represented. New equipment must be purchased, new facilities provided, and new products launched. Reserves must be provided for adverse items when we operate according to these principles, our customers, suppliers, employees, and company should realize a fair return.

Adapted from Johnson & Johnson's Credo.

Our 4 C's

Care
Care about your co-workers - personally & professionally.  Always go above & beyond for your co-workers, clients, and consultants.

Communicate
Keep each other informed.  Always be honest with each other.  Seek out opportunities to provide positive & constructive feedback.

Challenge
Constantly challenge one another with the common goal of greatness.  Raise the bar daily.

Celebrate
Revel in our success.  Congratulate your teammates at every opportunity.  Practice positive moments of truth.

Thank you, Dan Reynolds, Talon.

5 Wildly Important Goals

Create happier customers.

Be a place people want to work.

Be the leader at creating and delivering a value to our customers.

Be regarded as the best place for technology and support for clients and manufacturers.

Do no evil.  Follow our credo - follow our core values and empower people to make those decisions.